Assistants that actually resolve queries, qualify leads, and work around the clock — connected to your CRM and grounded in your content.
A good chatbot does more than deflect — it resolves. TechEsperto builds AI chatbots and virtual assistants that understand context, answer accurately from your own knowledge base, qualify and capture leads, and hand off to a human when needed. They run 24/7 across your website, app, and messaging channels like WhatsApp — and because we’re a SuiteCRM Elite Partner, they connect to your CRM so every conversation, lead, and ticket flows into the systems your team already uses.
We’ve delivered AI and automation across 500+ projects in 30+ countries over 10+ years.
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500+ projects delivered · 30+ countries served · 10+ years in business · 98% client retention · ISO 9001 certified · SuiteCRM Elite Partner
This is part of our wider AI & automation practice.
Our AI chatbot development services
- Customer support chatbots — resolve common queries instantly and deflect tickets, with human handoff.
- Sales & lead-gen chatbots — qualify visitors, capture leads, and book meetings, straight into your CRM.
- Knowledge assistants (RAG) — grounded in your documents for accurate, sourced answers; see generative AI.
- WhatsApp & messaging bots — meet customers on the channels they already use.
- Internal assistants — help staff find answers and complete tasks faster.
- Voice & IVR assistants — conversational voice where it fits.
- Multilingual chatbots — serve customers in multiple languages.
- CRM & system integration — connect conversations to CRM, helpdesk, and back office via integration & cloud.
Why choose TechEsperto for chatbots
- Resolution, not just deflection. Grounded in your content (RAG) so the bot answers accurately and genuinely helps.
- CRM-connected. Leads, tickets, and conversation history flow into your CRM — no lost context.
- Safe and on-brand. Guardrails, tone control, and human handoff so the bot represents you well.
- Omnichannel. Web, app, and WhatsApp from one assistant.
- Senior engineers, transparent pricing, and code you own.
- Proven delivery. 500+ projects, 30+ countries, 98% client retention, ISO 9001 certified.
Our chatbot development process
- Discover — goals, channels, top intents, and systems to connect.
- Design — conversation flows, tone, and handoff rules.
- Build — LLM/RAG assistant grounded in your content.
- Integrate — CRM, helpdesk, and messaging channels.
- Test & tune — accuracy, safety, and edge cases.
- Launch & improve — monitor conversations and continuously improve.
See our full approach on Our Process.
Technologies we use
OpenAI, Anthropic, and open-source LLMs; RAG pipelines and vector databases; NLP frameworks; messaging APIs (WhatsApp Business, web chat, Messenger); and CRM/helpdesk integration via integration & cloud and CRM solutions.
Industries we serve
We build chatbots for retail & eCommerce, healthcare, fintech & BFSI, education, travel & hospitality, and real estate. Browse all industries.
Frequently asked questions